How could we support you? Astronergy Warranty and Support
Local Warranty support
Providing local support by our retailers, wholesalers/distributors and we are working closely with CER and stick with the strict framework from Australian Consumer Law #pv modules
local 3PL warehouse
Provides a quick turn around if needed for any warranty replacement or stocks
Local office with 1300 number support
Provide a piece of mind for everyone to contacting us if any support is require
12 years products warranty
We provided a 12 years warranty though our offical distributors for residential and commercial installation. Our warranty is backed up by Lloyds of London, which one of the biggest insurer in the world.
First to archived the tuv Letid(LID) certification
We received a certification from TUV in June 2019, which one of the first five manufacturers receiving the latest LeTiD certification in regards to the LID.
Astronergy product was achieved under 1.5% degradation for the first year under the test.
Top performance output
Our performance output is backed by DNV-GL for Astronergy